Terms and Conditions

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Welcome to the Manjeera Hospital website. By accessing or using our website (www.manjeerahospital.com), you agree to comply with and be bound by the following terms and conditions. Please review them carefully. If you do not agree with these terms, please do not use the website.

1. Acceptance of Terms

  • By using this website, you accept and agree to be bound by these terms and conditions, which govern all transactions related to our healthcare services, packages, and any other interactions through the website or authorized third-party websites.

2. Medical Disclaimer

  • The content on this website is for informational purposes only and is not intended as medical advice. It does not constitute an invitation or recommendation to avail of consultation services or preventive packages. The services provided through the website are not a substitute for face-to-face consultation with a doctor. Manjeera Hospital advises users to make an independent assessment of its accuracy, usefulness, and suitability before making any decision based on this information.

3. Refund and Cancellation Policy

  • Your payment is specific to your appointment slot. Any changes to the chosen slot or doctor will be treated as a new appointment, and the previous booking will be canceled and refunded.
  • Please visit the hospital for appointment confirmation. The appointment time may vary based on the doctor’s availability.
  • Registration fees are applicable for first-time patients during hospital visits. Existing patients are not required to pay the registration fee again.
  • Due to unavoidable circumstances, your booked slot might be canceled or rescheduled. You will be informed as early as possible, and the amount paid for the appointment will be refunded.
  • This appointment is for the selected patient only and is not transferable.

4. Availability, Appointment, Rescheduling, and Cancellation

  • Based on their availability, confirmation of your appointment with a specific doctor will be sent to you via SMS and/or email. Manjeera Hospital reserves the right to reschedule or cancel an appointment without prior notice.
  • The consultation time provided is indicative and may change depending on the consulting doctor’s discretion.
  • Consultations can be booked, rescheduled, or canceled only within the stipulated time limits mentioned on the website.

5. Information and Documents Required

  • You are solely responsible for the medical, health, and personal information you provide to Manjeera Hospital. The advice of the doctor will depend on the information you provide.
  • Exercise discretion while submitting/uploading your personal and clinical information. This includes patient details, contact information, medical history, test results, prescriptions, cardholder names, and other relevant details.
  • Manjeera Hospital services are available for children, but the registered member for patients under 18 must be the patient’s parent or legal guardian.
  • If the information provided is false, deceptive, inaccurate, or misleading, Manjeera Hospital reserves the right to cancel your appointment without assuming any liability.

6. Equipment and Connectivity Requirement

  • Services available on the website are provided via WhatsApp, phone, or email.
  • There will not be any physical examination involved; the online opinion is provided remotely, based on verbal communication and the information uploaded by you.
  • Manjeera Hospital and consulting doctors shall not be liable for any misdiagnosis, interpretation errors, or inefficacy of prescribed treatment based on the information provided.

7. Cookies

  • Manjeera Hospital uses “Cookies,” which are small data files stored on your web browser. They are used to store preferences and track browsing activities.
  • By visiting our website, you acknowledge and accept the use of cookies.

8. Electronic Payments/Refunds

  • Manjeera Hospital offers online payment methods via internet banking, debit, or credit cards.
  • The hospital is not liable if incorrect credit/debit card details are provided or if unauthorized use occurs.
  • Refunds will not be made against any online transactions.
  • Manjeera Hospital reserves the right to modify or implement a new pricing structure at any time.

9. Use of Content & Copyright

  • Manjeera Hospital owns the website and all intellectual property contained therein, including all programs, processes, designs, software, trademarks, trade names, and materials.
  • You shall not use the content without prior written permission.

10. Privacy and Security

  • Manjeera Hospital uses secure encryption technology to protect your information. We are committed to maintaining the privacy of the information uploaded by you.
  • Despite our efforts, breaches of security could occur. We are not liable for any loss suffered as a result of security breaches.

11. Indemnity

  • You agree to indemnify Manjeera Hospital and its doctors for any losses arising from misdiagnosis or interpretation errors due to incomplete or inaccurate information provided by you, or unauthorized use of payment methods.

12. Disclaimer

  • Manjeera Hospital provides services on an “as is” basis and disclaims all representations, warranties, or conditions of any kind, whether expressed or implied.
  • We are not responsible for third-party misuse of data or acts beyond our control.

13. Limitations of Liability

  • In no event shall Manjeera Hospital be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising from the use of our services.

14. Termination

  • This agreement may be terminated by either party at any time. Manjeera Hospital reserves the right to refuse services if conduct is deemed unethical or immoral.

15. Modification of Terms and Conditions

  • Manjeera Hospital may modify these terms at any time without prior notification. Please review the latest version before proceeding.

16. General Terms and Conditions

  • This agreement is governed by the laws of India and subject to the jurisdiction of the courts at Sangareddy, Telangana.
  • Manjeera Hospital makes no representation that services are appropriate outside India.
  • The relationship created through this website is principal-to-principal. You shall not represent yourself as a representative of Manjeera Hospital.
  • By clicking “I Agree,” you signify that you have read, understood, and accepted these terms and conditions.

For any queries or assistance, please contact us at [info@manjeerahospital.com].